This Privacy Policy describes how AltSignals Ltd ("AltSignals," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our platform and services.
When you register or use our services, we collect information including your full legal name, email address, telephone number, country of residence, and government-issued identification documents for KYC verification.
To facilitate deposits, withdrawals, and investment activities, we collect cryptocurrency wallet addresses, transaction history, account balances, and payment confirmations.
We automatically collect IP address, browser type, operating system, device identifiers, pages visited, features used, and log files when you access our platform.
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers (NOWPayments, Resend, Supabase, Vercel) who are contractually obligated to maintain confidentiality, or when required by law.
AltSignals implements industry-standard security measures including 256-bit SSL/TLS encryption, bcrypt password hashing, JWT-based authentication, email-based two-factor authentication, and strict access controls.
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations (typically 5-7 years for financial records), and resolve disputes.
For questions about this Privacy Policy, contact us at privacy@altsignals.finance or support@altsignals.finance.